1. Pay and tell us what's broken
Add your store URL and a line about the problem at checkout. Screenshots or a short video help, and you can send them to hello@solidmade.co.
Shopify fixes
A theme bug, a section that stopped showing, an add to cart button that does nothing, a layout that falls apart on phones. $49 for one issue, $99 for up to three.
Pay by card. If we can't fix it, you get your money back.
Add your store URL and a line about the problem at checkout. Screenshots or a short video help, and you can send them to hello@solidmade.co.
We send a collaborator request that you approve in your Shopify admin, so we never need your password. We work on a copy of your live theme, so your store stays as it is.
You get a preview link within 2 business days of us getting access. Once you're happy, it goes live.
One thing that's broken or looks wrong in one place: a button, a section, a menu on mobile, a price or variant showing wrong. New pages, new features or app setups are bigger jobs, and we quote those first.
Not sure?
Email us the link and what's going on. We'll tell you whether it fits the $49 fix or needs a quote.
We reply within one business day, usually much sooner.
Automation, CSV or landing page job? See 48-hour jobs.
We refund the full amount.
No. Shopify's collaborator access lets us in without your login, and you can remove it any time.
No. We work on a duplicate theme and nothing goes live until you've seen it.
You do, once it's paid for.