What counts as an hour of work?
Time spent building, fixing and checking your store. Each month you get a short note with what we did and roughly how long each thing took.
What if I don’t use all the hours?
Unused hours carry over to the next month, once.
What isn’t included?
Full new store builds, migrations and big redesigns get their own fixed price. Paid apps, themes and tools stay on your own account, so you keep them if you leave.
Can I cancel?
Yes, any time. Your plan runs to the end of the month you’ve paid for, with no notice period and no fee. You can also move up or down a plan between months.
How do I pay?
Once you’ve picked a plan, we send a payment link for the first month, and it’s billed monthly after that. Already working with us on Upwork? Same plans, set up as one fixed-price Upwork milestone each month.
Do you need my store login?
We ask for collaborator access, which you approve in your Shopify admin and can remove any time.
Do you use AI?
Yeah, for parts of it, like most devs now. Every change still gets checked in a real browser, on phone and desktop, before you see it.
Who owns the work?
You do, once it’s paid for.